Contact Stridekivo

Questions about heel height, EU shoe size, camisole fit, or necklace care — we are faster when you include the order number and the product name from your confirmation email.

Email: support@stridekivo.com

Hours: Monday–Saturday, 10:00–19:00 (UTC+8). We aim to reply within one business day.

Website: www.stridekivo.com

For returns, attach photos of the soles (shoes) or the care label and any hygiene liner (tops). Do not send parcels until we confirm an RMA.